Shipping policy
Shipping Policy – MischiefTCG
Last updated: June 26, 2025 [06/27/2025]
At MischiefTCG, we’re committed to getting your order to you quickly and securely. Please read our Shipping Policy carefully to understand how and when your order will ship.
Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
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During high-volume periods (e.g. new product drops), processing may take up to 5 business days.
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You will receive a confirmation email once your order is placed and another when it ships, including tracking details.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location, package weight, and shipping method selected.
| Region | Estimated Delivery Time | Carrier Options |
|---|---|---|
| Canada | 2–8 business days | Canada Post, ChitChats |
| USA | 3–10 business days | USPS, Ascendia, ChitChats |
| International | 7–21 business days | ChitChats International, APC, or partner carriers |
⏱️ Delivery estimates begin after your order has shipped, not when it’s placed.
International Shipping
We ship worldwide to most countries.
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You are responsible for any customs duties, taxes, or import fees charged by your country.
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MischiefTCG is not liable for delays due to customs processing or government regulations.
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Refused international shipments are not eligible for refunds unless the item is returned in original condition.
Tracking Your Order
Once your package ships, you’ll receive a tracking number by email. Please allow 24–48 hours for the carrier to update tracking status.
If you haven't received your tracking info after 5 business days, email us at:
📧 ethan@mischieftcg.com
Undeliverable or Returned Packages
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If your order is returned to us due to an incorrect or incomplete address, you will be responsible for reshipment costs.
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If the item is returned unopened and in resellable condition, you may request a refund minus shipping and a 6% restocking fee.
Special Note for Sealed Product Buyers
To protect collectible integrity:
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We ship sealed boxes in protective packaging to minimize damage.
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We are not responsible for minor cosmetic wear (e.g. corner dents, shrink wrap scuffs) caused in transit.
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If you receive a package with significant damage, photograph it before opening and contact us immediately.
Questions?
For any shipping-related questions, reach out to:
📧 ethan@mischieftcg.com